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Comprehensive guide to QuantumStream's fleet intelligence platform

Overview

QuantumStream Fleet Ops Console is an intelligent fleet health monitoring and predictive maintenance platform designed for connected device operations. It transforms how companies manage their deployed fleets by shifting from reactive incident response to proactive failure prevention.

The Platform Solves Four Critical Challenges:

  1. Data overload: Reduces telemetry costs by 90-99% through intelligent event capture
  2. Reactive operations: Enables predictive maintenance to prevent failures before they occur
  3. Slow diagnostics: Automates root cause analysis from hours to seconds
  4. Hidden patterns: Reveals cross-fleet insights to improve quality and supplier performance
90-99%
Telemetry Cost Reduction
88%
Prediction Accuracy
84%
RCA Precision
44%
Faster Resolution

Getting Started

Quick Start Guide

Get up and running with QuantumStream in 5 steps:

1

Account Setup & Access

Create your QuantumStream account and configure user roles. Set up authentication (SSO, SAML, or standard credentials) and invite team members.

2

Deploy Edge Agents

Install lightweight edge software on your devices. Agents monitor critical signals locally and only send data when interesting events occur, reducing cloud costs by 90-99%.

3

Configure Data Streams

Define which signals to monitor (temperature, voltage, flow rates, etc.) and set up alert thresholds. Use Sensor Studio to create custom monitoring rules.

4

Connect Enterprise Data

Link devices to supplier components, manufacturing batches, and service records. This enables powerful cross-fleet pattern analysis.

5

Start Monitoring

Access the Fleet Ops Console to see real-time fleet health, predictions, and automated root cause analysis. Set up proactive maintenance workflows.

Deployment Timeline

Pilot deployment (10-100 devices): 2-4 weeks from kickoff to production

Full-scale deployment (1,000+ devices): 6-12 weeks including integration, testing, and rollout

Deployment

Deploy QuantumStream in 2-4 weeks with structured onboarding phases. From edge agent configuration to production go-live, we provide comprehensive support and clear deliverables at each stage.

What You're Getting

Complete platform capabilities from edge to cloud, delivered in weeks with measurable ROI:

Edge-First Data Capture

90-99% cost reduction through intelligent event-triggered telemetry. Process data at the edge, upload only what matters. From $2M/year to $20K-100K/year for 1,000-vehicle fleets.

How it works: Lightweight agents on NVIDIA DRIVE Orin or TCU monitor CAN/CAN-FD and DDS/SOME-IP locally. Rolling 5-15 minute context buffer captures relevant signals only when events trigger—thresholds, patterns, or anomalies.

Automated RCA & Prediction

First-pass RCA in ~60 seconds with 84% accuracy. Predict failures 30 minutes to 48 hours in advance with 88% accuracy. Reduce MTTR from 3.2 hours to 1.8 hours.

How it works: EventTrace builds causal graphs from signal correlations and domain knowledge. XGBoost and LSTM models score risk continuously. QS-iQ synthesizes findings into actionable insights.

Enterprise Data Blend

VIN ↔ Supplier ↔ Line ↔ Batch traceability detects quality issues 6-8 weeks earlier. Link every incident back to manufacturing context, component batches, and supplier performance.

How it works: Ingest PLM/MES/SAP data via batch or streaming APIs. Join telemetry incidents with part numbers, lot codes, assembly lines, and supplier IDs through cohort analysis.

Onboarding Timeline: 2-4 Weeks

Structured deployment phases with clear ownership and deliverables at each stage:

1

Week 0-1: Connectivity & Foundations

QS Delivers: Edge agent config, backend setup (EKS), DBC mapping, security baseline

Customer Provides: Network/VPN access, DBCs & schemas, SSO/IdP hookup

Key Milestone: First heartbeat from edge to cloud with TLS/mTLS verified

2

Week 2: Events & Reduction

QS Delivers: Initial rules pack, anomaly models, CapturePolicy v1, rolling buffers

Customer Provides: Pilot VINs, validation team, feedback on rules

Key Milestone: 90%+ data reduction validated on pilot vehicles

3

Week 3: Knowledge & RCA

QS Delivers: AI knowledge base, EventTrace setup, RCA templates, evidence packs

Customer Provides: Product docs, known failure data, domain expertise

Key Milestone: First automated RCA generated from real incident

4

Week 4: Pilot & Handoff

QS Delivers: KPI dashboard, runbooks, DR plan tested, production ready

Customer Provides: On-call contacts, go-live approval, PagerDuty wiring

Key Milestone: Production go-live with full monitoring and support

Deployment Models

Flexible deployment options to match your security, compliance, and operational requirements:

On-Vehicle + Cloud Hybrid

Edge agents on NVIDIA DRIVE Orin or TCU with event capture and targeted upload. Cloud-based analytics, storage, and web console.

  • 90-99% cost reduction
  • Offline operation capable
  • Real-time edge processing
  • Full diagnostic context

Best For: Production fleets requiring maximum cost efficiency and offline capability

Cloud-First Sandbox

No edge install required. Simulate edge behavior with sample or historical data to validate operations and ROI before full deployment.

  • Fastest time to value
  • No vehicle integration
  • Full platform evaluation
  • Historical data analysis

Best For: Initial evaluation, proof-of-concept, or post-processing historical data

Customer-Managed Cloud (BYOC)

Deploy QS in your own AWS/Azure account. Full control over data residency, security policies, and infrastructure configuration.

  • Data stays in your VPC
  • Customer-managed keys
  • Custom IAM policies
  • Compliance-ready

Best For: Enterprises with strict data residency, compliance, or security requirements

SLAs & Performance Guarantees

Performance guarantees and business KPIs to measure platform impact:

~60 seconds

Online RCA: First-pass root cause analysis from incident detection to causal graph generation

Minutes

Prediction Refresh: Risk scores updated continuously as new telemetry arrives from fleet

≤5 minutes

Rollback Time: Automated rollback to previous stable version via blue-green deployment

Live

Incident Triage: Real-time alerting and incident management as events trigger from fleet

Business KPIs

MTTR Reduction

From 3.2 hours to 1.8 hours average incident resolution time (44% improvement)

Prevention Count

80+ failures prevented per month for 1,000-vehicle fleet

RCA Precision@1

84% accuracy on first-pass root cause identification

Cost per GB

90-99% reduction in telemetry and cloud infrastructure costs

Platform Integrations

QuantumStream is designed with a modular, cloud-agnostic architecture. Plug QS into your stack, not the other way around. Whether you run on AWS, Azure, GCP, or on-premises, QS integrates seamlessly with your existing infrastructure.

Platform Architecture

QS is built as a modular stack where every layer is swappable. Choose our opinionated defaults or bring your own infrastructure components:

Core Design Principles

  • Event-first design: Capture and process only meaningful events, not continuous streams
  • Cloud-agnostic: Deploy on any cloud provider or on-premises
  • Open contracts: Well-defined JSON schemas for all inputs and outputs
  • Modular layers: Swap components at edge, ingestion, storage, processing, and ML layers

Core Platform Layers

QS integrates with leading data infrastructure components across each layer:

Edge Layer

Technologies: CAN/CAN-FD, DDS/SOME-IP, lightweight edge agents (10-50 MB)

Process data locally on NVIDIA DRIVE Orin, TCU, or similar edge compute platforms. Real-time event detection with rolling context buffers.

Ingestion Layer

Technologies: Kafka, AWS Kinesis, Azure Event Hubs, MQTT

High-throughput streaming ingestion supporting millions of events per second with guaranteed delivery.

Storage Layer

Technologies: VictoriaMetrics (time-series), S3/Blob Storage (raw data), PostgreSQL (metadata)

Optimized storage for telemetry, incidents, and enterprise data with petabyte-scale capacity.

Processing Layer

Technologies: Spark on EKS/AKS, Flink, stream processing pipelines

Distributed data processing for batch analytics, real-time aggregations, and feature engineering.

ML Platform

Technologies: Azure ML, MLflow, custom model serving

Model training, versioning, and deployment for predictive maintenance and anomaly detection.

Analytics Layer

Technologies: Trino SQL, Grafana, custom visualization

Query engine for SQL analytics across petabyte-scale data with sub-second response times.

Partner Platforms

QS integrates with leading enterprise platforms to provide end-to-end fleet intelligence:

Databricks

Export telemetry to Delta Lake for advanced analytics. Use Databricks notebooks for custom ML model development.

Snowflake

Sync incident data and predictions to Snowflake for enterprise BI and cross-domain analytics.

AWS

Native integration with EKS, S3, Kinesis, and FleetWise for seamless AWS deployment.

Azure

Deploy on AKS with Azure Blob Storage, Event Hubs, and Azure ML for complete Azure integration.

Google Cloud

Run on GKE with Cloud Storage, Pub/Sub, and BigQuery for Google Cloud Platform deployments.

ERP Systems

Connect to SAP, Oracle ERP for part numbers, supplier data, and manufacturing context integration.

Deployment Options

Choose the deployment model that fits your security, compliance, and operational requirements:

Fully Managed SaaS

QS hosts and manages all infrastructure in our cloud. Fastest time to value with zero infrastructure management.

  • Quickest deployment (2-3 weeks)
  • Automatic updates and security patching
  • 24/7 monitoring and support
  • Multi-tenant with data isolation

Bring Your Own Cloud (BYOC)

Deploy QS in your AWS/Azure/GCP account. You control data residency and security policies, QS manages the platform.

  • Data stays in your VPC/VNET
  • Customer-managed encryption keys
  • Custom IAM and security policies
  • Deployment via Terraform/CloudFormation

Hybrid Cloud

Edge processing on-premises with selective cloud sync for analytics and ML. Ideal for bandwidth-constrained or air-gapped scenarios.

  • Edge-first with cloud bursting
  • Offline operation capable
  • Selective data replication
  • Regional cloud endpoints

On-Premises

Complete on-premises deployment for defense, critical infrastructure, or strict data residency requirements. No cloud connectivity required.

  • Air-gapped operation
  • Full data sovereignty
  • ITAR/FedRAMP ready
  • Customer-managed infrastructure

Enterprise Data Blend

QS connects vehicle telemetry with manufacturing, supply chain, and service data to provide complete traceability from component batch to field incident:

Traceability Flow

VIN → Part Number → Batch/Lot → Assembly Line → Supplier

Example Scenario: Battery voltage degradation detected on VIN YV1ABC123DEF45678

Trace: 12V battery → Part #BT-2024-Q2-5847 → Lot LOT-2024-Q2-0847 → Assembly Line A3 (Shift 2) → Supplier-A

Discovery: 23 other vehicles from same lot showing similar patterns. Issue detected 6-8 weeks earlier than traditional warranty claims would reveal.

Data Contracts

QS uses well-defined JSON contracts for all outputs, making integration straightforward:

Core Contracts

  • DiagnosticFact: Core telemetry event payload from edge to cloud with signal name, value, timestamp, and context window
  • Incident: Fleet incident with context, severity, triage status, and affected vehicles
  • PredictionScore: Risk assessment for individual vehicles with failure probability, horizon, and confidence
  • RCATrace: Causal graph output with root cause nodes, contributing factors, and counterfactual scenarios
  • DeviceHealth: Device health summary with risk score, recent incidents, and maintenance recommendations

Integration Guides

Vehicle/Device Onboarding

The onboarding wizard streamlines secure device provisioning with multi-step configuration:

Step 1: VIN/Device Entry

Single device (manual entry) or bulk upload (CSV with Device ID, Model, Region)

Step 2: TLS Certificate Verification

Upload and validate device certificates with detailed cert information (issuer, expiry, CN, mTLS validation)

Step 3: Edge Agent Configuration

Select deployment profile per agent (HPC, IVI, TCU):

  • Standard Profile: Balanced resource usage, 5-minute rolling buffer, threshold-based triggers
  • Performance Profile: Higher resource allocation, 15-minute buffer, advanced anomaly detection
  • Diagnostic Profile: Maximum context capture, continuous logging, detailed trace data

Step 4: Data Stream Configuration

CAN-FD Signal Domains (250+ signals available):

  • Battery: Pack voltage, cell voltages, pack temperature, SoC, SoH, current, power
  • Inverter: DC voltage, AC voltage, current, temperature, frequency, modulation index
  • Thermal: Coolant temp, flow rate, pump speed, radiator fan, HVAC compressor
  • Powertrain: Motor RPM, torque, power, efficiency, rotor temperature
  • Chassis: Wheel speeds, brake pressure, suspension, steering angle
  • HVAC: Cabin temperature, AC status, blower speed, defrost mode

Additional Configuration:

  • DTC code filtering by system (Battery, Powertrain, Chassis) and severity (Critical, Warning, Info)
  • DDS/SOME-IP service discovery selection for middleware-based communication
  • Log stream configuration (HPC syslog, IVI logcat, TCU diagnostics)

Step 5: Review & Deploy

Configuration summary with deployment confirmation and real-time monitoring of agent deployment progress

Edge Agent Deployment

QuantumStream's edge-first architecture processes data locally, only uploading event-triggered context:

# Install edge agent on device curl -sSL https://get.quantumstream.io/edge | bash # Configure agent with your API key qs-agent config --api-key YOUR_API_KEY --region us-west-2 # Define monitored signals qs-agent add-signal --name pack_temp_C --threshold 65 --duration 10s # Start monitoring qs-agent start

API Integration

RESTful API for programmatic access to all platform features:

# Get fleet health status GET /api/v1/fleet/health # Retrieve predictions for at-risk vehicles GET /api/v1/predictions?risk_threshold=0.75 # Fetch incident details GET /api/v1/incidents/{incident_id} # Generate RCA trace POST /api/v1/rca/generate { "incident_id": "INC-2025-042", "include_counterfactuals": true }

Third-Party Integrations

JIRA

Auto-create tickets from incidents with full context including causal graphs, telemetry snapshots, and recommended actions

Slack/Teams

Real-time alerts and team notifications for critical incidents with severity-based routing

ERP Systems

Sync with SAP, Oracle ERP for part numbers, supplier batch data, and manufacturing context

Service Centers

Automated service appointment booking with predictive maintenance recommendations

Databricks

Export telemetry to Delta Lake for advanced analytics and custom ML development

Snowflake

Sync incident and prediction data for enterprise BI and cross-domain analytics

OTA Platforms

Integration with Sibros OTA or custom OTA platforms for automated firmware updates

PLM/MES Systems

Connect manufacturing execution systems for VIN-to-supplier traceability

Use Cases & Workflows

Scenario 1: Battery Overheat Investigation

Persona: Service Engineer | Time to Resolution: 18 minutes (vs. 2-4 hours traditional)

Workflow:

  1. Open Fleet Ops Console → observe fleet health at 89.2% (down from 92.4%)
  2. KPI shows 28 D-Rate incidents (up 175% from yesterday)
  3. Geographic map highlights Texas with red circle (85% incident rate, 92°F)
  4. Click Texas → filter incidents to state=TX → 48 incidents, 40 are "Battery Overheat"
  5. Click top incident → review 4-signal telemetry: pack_temp spiked to 92°C
  6. Click "View RCA" → see causal graph: High Ambient → Pack Temp → Coolant Degradation → Power Derate
  7. Review counterfactuals: "Raise fan curve +10%" shows -34% risk reduction
  8. Find 37 similar incidents, all in TX/AZ/FL, all 1pm-5pm
  9. Insight: Hot ambient temperature overwhelming cooling system
  10. Action: Deploy fan curve update to vehicles in hot states

Outcome: 34% reduction in similar failures after firmware deployment

Scenario 2: Predictive Service Scheduling

Persona: Maintenance Coordinator | Prevented: 80+ strandings/month

Workflow:

  1. Open Prediction page → review risk overview: 8 Critical (>75%), 22 High (50-75%)
  2. Focus on urgent: 2 vehicles with <1h horizon (immediate failure risk)
  3. Click first vehicle: VIN YV1-93A-087, 91% risk, 45-minute horizon
  4. Review risk factors: pack_temp_slope +38% (top contributor)
  5. Action recommendation: "Schedule Emergency Mobile Service"
  6. Click "Schedule Now" → system assigns nearest mobile tech (18 min ETA)
  7. Customer receives SMS: "We've detected a cooling issue. Tech dispatched to your location."
  8. Mobile tech performs cooling system service + firmware update
  9. Risk score drops from 91% to 34% (post-service validation)

Outcome: 2 strandings prevented, $5K cost avoidance (tow + emergency service + customer churn)

Scenario 3: Supplier Quality Issue Detection

Persona: QA Analyst | Impact: $1.64M cost recovery

Workflow:

  1. Navigate to RCA page for battery incident
  2. Enterprise data panel shows: Supplier "Northvolt", Batch "BATCH-2024-0815", Affected VINs: 42
  3. Click batch ID → navigate to Enterprise page filtered by batch
  4. Batch analysis: 124 total vehicles, 42 incidents (33.9% rate)
  5. Comparison: Other Northvolt batches average 11.2% rate → 3.0x higher failure rate
  6. Incident timeline: All 42 occurred within 6-8 weeks of delivery
  7. Incident types: 38 of 42 are "Battery Overheat" or "Cell Imbalance"
  8. Causal heatmap: "Cell Imbalance → Pack Temp" appears in 36 of 42 traces (86%)
  9. Hypothesis: BATCH-2024-0815 has manufacturing defect (cell balancing issue)
  10. Generate report → contact Northvolt with data
  11. Northvolt confirms manufacturing process anomaly → agrees to warranty replacement for all 124 vehicles

Outcome: Issue detected 6 weeks earlier, 82 proactive services scheduled, $1.64M warranty cost recovered

Platform Features

Fleet Ops Console

Zero-click understanding of fleet health in 3 seconds. Real-time dashboard with KPIs, geographic hotspots, and quick actions.

Learn more →

Predictive Maintenance

88% precision AI-powered risk scoring with 30min-48hr prediction horizons. Prevent failures before they happen.

Learn more →

Root Cause Analysis

Automated causal graphs in seconds with 84% accuracy. Reduce MTTR from 3.2h to 1.8h (44% improvement).

Learn more →

Edge Connectivity

Event-first architecture processes data locally. 90-99% telemetry cost reduction vs. continuous streaming.

Learn more →

Enterprise Integration

Link incidents to suppliers, batches, manufacturing data. Detect quality issues 6-8 weeks earlier.

Learn more →

Sensor Studio

Configure sensors, alerts, anomaly detection, and derived features. Deploy rules to fleet in <60 seconds.

Learn more →

Data & ML Studio

ML platform for algorithm development. Jupyter notebooks, MLflow, Trino SQL, Grafana, Azure ML integration.

Learn more →

QuantumStream IQ

AI assistant for natural language queries. Voice commands, incident summarization, multi-modal analysis.

Learn more →

Action Hub

Centralized command center with automated workflows, OTA updates, service scheduling, and remediation at scale.

Learn more →

Device360

Complete health history for individual devices. Incidents, predictions, service records, telemetry trends.

Learn more →

Technical Specifications

System Architecture

QuantumStream uses a distributed, edge-first architecture designed for massive scale:

Edge Layer

  • Edge Agents: Lightweight software (10-50 MB) running on device CPUs
  • Local Processing: Real-time signal monitoring, threshold evaluation, anomaly detection
  • Buffering: 5-15 minute rolling window (configurable)
  • Event Triggers: Smart upload on rule violations only
  • Protocols: TLS 1.3, mTLS certificate authentication, MQTT/WebSocket

Cloud Layer

  • Infrastructure: AWS (EKS), Azure (AKS), or GCP (GKE) with multi-cloud support. Deployment models include SaaS, BYOC, Hybrid, and On-Premises
  • Data Ingestion: Kafka/AWS Kinesis/Azure Event Hubs for high-throughput streaming (millions of events/sec) with guaranteed delivery
  • Storage: VictoriaMetrics (time-series), S3/Azure Blob/GCS (raw telemetry), PostgreSQL (metadata), supporting petabyte-scale data
  • Processing: Spark on EKS/AKS for batch analytics, Flink for real-time stream processing, distributed computing across cloud regions
  • ML Platform: Azure ML, MLflow for model training, versioning, and deployment. Support for custom model serving
  • API Gateway: RESTful APIs with rate limiting, OAuth 2.0/SSO authentication, and comprehensive audit logging
  • Query Engine: Trino SQL for interactive analytics across petabyte-scale data with sub-second response times

Analytics Layer

  • Predictive Models: LSTM, Isolation Forest, XGBoost for risk scoring
  • RCA Engine: Causal inference with Bayesian networks and template matching
  • Anomaly Detection: LSTM autoencoders, Z-score, statistical process control
  • Query Engine: Trino for SQL analytics across petabyte-scale data

Performance Metrics

Platform Capabilities

  • Device Monitoring: Millions of devices simultaneously with real-time health tracking
  • Data Throughput: 10+ PB daily processing capacity with horizontal scaling
  • Query Performance: Sub-second response for fleet-wide queries via Trino SQL
  • Prediction Refresh: Risk scores updated continuously (minutes) as new telemetry arrives
  • RCA Generation: First-pass causal graphs in ~60 seconds with 84% accuracy
  • Data Ingestion Latency: <500ms from edge to cloud with streaming pipelines
  • Rollback Time: ≤5 minutes for automated platform rollback via blue-green deployment
  • Uptime SLA: 99.9% availability (measured monthly) for SaaS deployments

Deployment Architecture Models

Four deployment models to match your security, compliance, and operational requirements:

1. Fully Managed SaaS

QS hosts and manages all infrastructure. Fastest time to value with zero infrastructure management.

  • Multi-region availability (US, EU, APAC)
  • Automatic scaling and load balancing
  • Continuous platform updates and security patches
  • 24/7 monitoring with QS on-call support

2. Bring Your Own Cloud (BYOC)

Deploy QS in your AWS/Azure/GCP account with full data residency control.

  • Data stays in your VPC/VNET with customer-managed encryption keys
  • Custom IAM policies and security groups
  • Infrastructure-as-Code via Terraform or CloudFormation
  • Shared operational responsibility (QS manages platform, you manage infrastructure)

3. Hybrid Cloud

Edge processing on-premises with selective cloud sync for analytics and ML.

  • Edge-first architecture with offline operation capability
  • Selective data replication to cloud for training and analytics
  • Regional cloud endpoints for data residency compliance
  • Ideal for bandwidth-constrained or partially connected scenarios

4. On-Premises (Air-Gapped)

Complete on-premises deployment for defense and critical infrastructure.

  • No cloud connectivity required, fully self-contained
  • Full data sovereignty and control
  • ITAR, FedRAMP, and defense-grade compliance ready
  • Customer-managed infrastructure with QS platform software

Security & Compliance

In-Transit Security

  • TLS 1.3: with mTLS for vehicle-to-cloud communication
  • Certificate Management: Automated rotation and revocation
  • Secure Protocols: MQTT over TLS, HTTPS, WebSocket Secure

At-Rest Encryption

  • AES-256 encryption: for all stored data (telemetry, incidents, predictions)
  • Customer-Managed Keys: Support for AWS KMS, Azure Key Vault, GCP KMS
  • Key Rotation: Automated key rotation policies
  • Right to Forget: Key revocation for GDPR compliance

Access Control & Authentication

  • SSO Integration: OIDC, SAML 2.0 for enterprise identity providers
  • RBAC: Role-based access control with least-privilege principle
  • MFA: Multi-factor authentication for sensitive operations
  • Service Accounts: API keys and service principals for programmatic access
  • Audit Logging: Complete audit trail of all actions, data access, and configuration changes

Compliance & Data Residency

  • Data Residency: Multi-region deployment (US, EU, APAC) with data residency controls
  • GDPR: Right to access, right to forget, data portability, consent management
  • CCPA: California Consumer Privacy Act compliance
  • SOC 2 Type II: Annual audits for security, availability, confidentiality
  • ISO 27001: Information security management system certification
  • ITAR Ready: Architecture designed for International Traffic in Arms Regulations
  • FedRAMP Ready: Federal Risk and Authorization Management Program compliance path

Integration Matrix

Comprehensive integration points across vehicle data, enterprise systems, and cloud platforms:

Cloud Providers

  • AWS: EKS (Kubernetes), S3 (storage), Kinesis (streaming), MSK (Kafka), RDS (PostgreSQL), FleetWise integration
  • Azure: AKS (Kubernetes), Blob Storage, Event Hubs (streaming), Azure Database for PostgreSQL, Azure ML integration
  • GCP: GKE (Kubernetes), Cloud Storage, Pub/Sub (streaming), Cloud SQL, BigQuery export

Data Platforms

  • Databricks: Delta Lake export for advanced analytics and ML development
  • Snowflake: Incident and prediction data sync for enterprise BI
  • Apache Iceberg: Open table format for data lake interoperability
  • Trino/Presto: SQL query engine for federated analytics

Enterprise Systems

  • ERP Systems: SAP (OData, BAPI), Oracle ERP (REST API) for part numbers and supplier data
  • PLM/MES: Manufacturing execution system integration for VIN-to-batch traceability
  • Quality Systems: CSV export, REST APIs for defect tracking and quality metrics
  • Service Management: ServiceNow, JIRA for incident ticketing and service workflows

Business Value & ROI

Reference fleet: 1,000 devices | Annual savings and revenue opportunities:

Telemetry Cost Reduction

$1,200/device/year

90-99% data volume reduction through edge-first architecture. Cloud costs drop from $2,000 to $20-200 per device annually.

Failure Prevention

$2,400/device/year

80% of failures predicted and prevented. Proactive maintenance eliminates costly breakdowns and customer strandings.

Warranty Reduction

$550/device/year

33% reduction through early detection and proactive service. Prevent escalation from minor issues to major failures.

MTTR Improvement

1.4 hours saved

44% faster issue resolution (3.2h → 1.8h). Automated RCA saves engineering time at $210/incident.

Downtime Prevention

$800/device/year

Reduce operational downtime through predictive scheduling and proactive interventions.

Service Efficiency

$540/device/year

Optimized service scheduling, pre-positioned parts, and batch repair efficiency gains.

Total Annual Value

$7,140
per device per year
13-35x ROI

Platform pays for itself in 2-4 weeks

Frequently Asked Questions

Deployment & Onboarding

How long does deployment take?

Pilot deployment (10-100 devices) typically takes 2-4 weeks from kickoff to production. This includes connectivity setup, edge agent deployment, data stream configuration, and initial RCA/prediction model tuning.

Full-scale deployment (1,000+ devices) takes 6-12 weeks including enterprise system integration, extensive testing, and phased rollout.

What deployment models do you support?

We support four deployment models to match your requirements:

  • Fully Managed SaaS: QS hosts and manages all infrastructure (fastest time to value)
  • Bring Your Own Cloud (BYOC): Deploy in your AWS/Azure/GCP account (full data residency control)
  • Hybrid Cloud: Edge processing on-premises with selective cloud sync (bandwidth-constrained scenarios)
  • On-Premises (Air-Gapped): Complete on-premises deployment (defense and critical infrastructure)

What hardware requirements are needed for edge agents?

Edge agents are lightweight (10-50 MB) and run on standard automotive compute platforms:

  • Recommended: NVIDIA DRIVE Orin, TCU with ARM64/x86_64 CPU, 512MB RAM minimum
  • Minimum: Any Linux-based compute with network connectivity and CAN/DDS access
  • Storage: 1-5 GB for rolling buffer and local event storage

Platform Integrations

Can we use our existing cloud infrastructure?

Yes! QuantumStream is cloud-agnostic and designed to integrate with your existing stack. We support:

  • AWS: Native integration with EKS, S3, Kinesis, MSK, and FleetWise
  • Azure: Full integration with AKS, Blob Storage, Event Hubs, and Azure ML
  • GCP: Support for GKE, Cloud Storage, Pub/Sub, and BigQuery
  • On-Premises: Deploy on your own Kubernetes cluster or bare metal

Our philosophy: Plug QS into your stack, not the other way around.

What third-party platforms can QS integrate with?

QS integrates with leading enterprise platforms:

  • Data Platforms: Databricks (Delta Lake), Snowflake, Apache Iceberg
  • ERP/PLM: SAP, Oracle ERP, manufacturing execution systems (MES)
  • Incident Management: JIRA, ServiceNow, PagerDuty
  • Communication: Slack, Microsoft Teams for real-time alerts
  • OTA Platforms: Sibros OTA, custom OTA systems for firmware updates

Do you provide APIs for custom integrations?

Yes. QS provides comprehensive RESTful APIs for all platform features:

  • Fleet Health: GET /api/v1/fleet/health for real-time fleet status
  • Predictions: GET /api/v1/predictions for at-risk vehicles
  • Incidents: GET /api/v1/incidents for incident data
  • RCA: POST /api/v1/rca/generate for causal graph generation
  • Data Export: S3/Blob export APIs for bulk data access

All APIs support OAuth 2.0/SSO authentication and comprehensive audit logging.

Security & Compliance

What about data residency and compliance?

We provide multiple options for data residency and compliance:

  • Multi-Region Deployment: US, EU, APAC regions available for SaaS deployments
  • BYOC Model: Deploy in your own cloud account for complete data residency control
  • GDPR Compliance: Right to access, right to forget, data portability, consent management
  • CCPA Compliance: California Consumer Privacy Act requirements
  • SOC 2 Type II: Annual third-party audits for security controls
  • ISO 27001: Information security management certification
  • ITAR/FedRAMP Ready: Architecture designed for defense and federal requirements

How is data encrypted?

QS implements defense-in-depth encryption:

  • In Transit: TLS 1.3 with mTLS for vehicle-to-cloud communication
  • At Rest: AES-256 encryption for all stored data
  • Key Management: Customer-managed keys via AWS KMS, Azure Key Vault, or GCP KMS
  • Key Rotation: Automated rotation policies and revocation for GDPR compliance

Performance & Scale

How much does QS reduce telemetry costs?

QS achieves 90-99% cost reduction through edge-first architecture:

  • Event-First Design: Only upload data when interesting events occur (threshold violations, anomalies, pattern matches)
  • Rolling Buffers: 5-15 minute context windows captured locally at the edge
  • Smart Triggers: Machine learning models determine what's worth uploading
  • Example: From $2M/year to $20K-100K/year for 1,000-vehicle fleet

What are the platform performance SLAs?

QS provides the following performance guarantees for SaaS deployments:

  • Platform Uptime: 99.9% availability (measured monthly)
  • RCA Generation: ~60 seconds for first-pass causal graphs
  • Prediction Refresh: Risk scores updated continuously (minutes) as data arrives
  • Data Ingestion: <500ms latency from edge to cloud
  • Query Performance: Sub-second response for fleet-wide queries
  • Rollback Time: ≤5 minutes for platform version rollback

Can QS scale to millions of devices?

Yes. QS is designed for massive scale:

  • Device Monitoring: Millions of devices simultaneously
  • Data Throughput: 10+ PB daily processing capacity
  • Horizontal Scaling: Automatic scaling across cloud regions
  • Event Processing: Millions of events per second via Kafka/Kinesis

Our architecture is proven at scale with automotive OEMs managing global fleets.

Business Value

What ROI can we expect from deploying QS?

For a 1,000-device fleet, typical annual value includes:

  • Telemetry Cost Reduction: $1,200/device/year (90-99% data reduction)
  • Failure Prevention: $2,400/device/year (80% of failures predicted)
  • Warranty Reduction: $550/device/year (33% reduction through early detection)
  • MTTR Improvement: 1.4 hours saved per incident (44% faster resolution)
  • Downtime Prevention: $800/device/year (proactive maintenance)
  • Service Efficiency: $540/device/year (optimized scheduling)

Total: $7,140/device/year with 13-35x ROI. Platform pays for itself in 2-4 weeks.

Support & Resources

Email Support

support@quantumstream.io

Standard: 24h response
Professional: 8h response
Enterprise: 2h response

Live Chat

In-app chat support for Professional and Enterprise tiers

Available 9am-6pm PT (business days)

24/7 Support

Enterprise tier customers get dedicated success manager and 24/7 phone support

Critical issue response: 2 hours

Knowledge Base

Comprehensive guides, tutorials, and troubleshooting articles

Coming soon

Contact Us

Have questions about implementation, pricing, or custom deployments?

Get in Touch