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Comprehensive guide to QuantumStream's fleet intelligence platform
Overview
QuantumStream Fleet Ops Console is an intelligent fleet health monitoring and predictive maintenance platform designed for connected device operations. It transforms how companies manage their deployed fleets by shifting from reactive incident response to proactive failure prevention.
The Platform Solves Four Critical Challenges:
- Data overload: Reduces telemetry costs by 90-99% through intelligent event capture
- Reactive operations: Enables predictive maintenance to prevent failures before they occur
- Slow diagnostics: Automates root cause analysis from hours to seconds
- Hidden patterns: Reveals cross-fleet insights to improve quality and supplier performance
90-99%
Telemetry Cost Reduction
Getting Started
Quick Start Guide
Get up and running with QuantumStream in 5 steps:
1
Account Setup & Access
Create your QuantumStream account and configure user roles. Set up authentication (SSO, SAML, or standard credentials) and invite team members.
2
Deploy Edge Agents
Install lightweight edge software on your devices. Agents monitor critical signals locally and only send data when interesting events occur, reducing cloud costs by 90-99%.
3
Configure Data Streams
Define which signals to monitor (temperature, voltage, flow rates, etc.) and set up alert thresholds. Use Sensor Studio to create custom monitoring rules.
4
Connect Enterprise Data
Link devices to supplier components, manufacturing batches, and service records. This enables powerful cross-fleet pattern analysis.
5
Start Monitoring
Access the Fleet Ops Console to see real-time fleet health, predictions, and automated root cause analysis. Set up proactive maintenance workflows.
Deployment Timeline
Pilot deployment (10-100 devices): 2-4 weeks from kickoff to production
Full-scale deployment (1,000+ devices): 6-12 weeks including integration, testing, and rollout
Deployment
Deploy QuantumStream in 2-4 weeks with structured onboarding phases. From edge agent configuration to production go-live, we provide comprehensive support and clear deliverables at each stage.
What You're Getting
Complete platform capabilities from edge to cloud, delivered in weeks with measurable ROI:
Edge-First Data Capture
90-99% cost reduction through intelligent event-triggered telemetry. Process data at the edge, upload only what matters. From $2M/year to $20K-100K/year for 1,000-vehicle fleets.
How it works: Lightweight agents on NVIDIA DRIVE Orin or TCU monitor CAN/CAN-FD and DDS/SOME-IP locally. Rolling 5-15 minute context buffer captures relevant signals only when events trigger—thresholds, patterns, or anomalies.
Automated RCA & Prediction
First-pass RCA in ~60 seconds with 84% accuracy. Predict failures 30 minutes to 48 hours in advance with 88% accuracy. Reduce MTTR from 3.2 hours to 1.8 hours.
How it works: EventTrace builds causal graphs from signal correlations and domain knowledge. XGBoost and LSTM models score risk continuously. QS-iQ synthesizes findings into actionable insights.
Enterprise Data Blend
VIN ↔ Supplier ↔ Line ↔ Batch traceability detects quality issues 6-8 weeks earlier. Link every incident back to manufacturing context, component batches, and supplier performance.
How it works: Ingest PLM/MES/SAP data via batch or streaming APIs. Join telemetry incidents with part numbers, lot codes, assembly lines, and supplier IDs through cohort analysis.
Onboarding Timeline: 2-4 Weeks
Structured deployment phases with clear ownership and deliverables at each stage:
1
Week 0-1: Connectivity & Foundations
QS Delivers: Edge agent config, backend setup (EKS), DBC mapping, security baseline
Customer Provides: Network/VPN access, DBCs & schemas, SSO/IdP hookup
Key Milestone: First heartbeat from edge to cloud with TLS/mTLS verified
2
Week 2: Events & Reduction
QS Delivers: Initial rules pack, anomaly models, CapturePolicy v1, rolling buffers
Customer Provides: Pilot VINs, validation team, feedback on rules
Key Milestone: 90%+ data reduction validated on pilot vehicles
3
Week 3: Knowledge & RCA
QS Delivers: AI knowledge base, EventTrace setup, RCA templates, evidence packs
Customer Provides: Product docs, known failure data, domain expertise
Key Milestone: First automated RCA generated from real incident
4
Week 4: Pilot & Handoff
QS Delivers: KPI dashboard, runbooks, DR plan tested, production ready
Customer Provides: On-call contacts, go-live approval, PagerDuty wiring
Key Milestone: Production go-live with full monitoring and support
Deployment Models
Flexible deployment options to match your security, compliance, and operational requirements:
On-Vehicle + Cloud Hybrid
Edge agents on NVIDIA DRIVE Orin or TCU with event capture and targeted upload. Cloud-based analytics, storage, and web console.
- 90-99% cost reduction
- Offline operation capable
- Real-time edge processing
- Full diagnostic context
Best For: Production fleets requiring maximum cost efficiency and offline capability
Cloud-First Sandbox
No edge install required. Simulate edge behavior with sample or historical data to validate operations and ROI before full deployment.
- Fastest time to value
- No vehicle integration
- Full platform evaluation
- Historical data analysis
Best For: Initial evaluation, proof-of-concept, or post-processing historical data
Customer-Managed Cloud (BYOC)
Deploy QS in your own AWS/Azure account. Full control over data residency, security policies, and infrastructure configuration.
- Data stays in your VPC
- Customer-managed keys
- Custom IAM policies
- Compliance-ready
Best For: Enterprises with strict data residency, compliance, or security requirements
SLAs & Performance Guarantees
Performance guarantees and business KPIs to measure platform impact:
~60 seconds
Online RCA: First-pass root cause analysis from incident detection to causal graph generation
Minutes
Prediction Refresh: Risk scores updated continuously as new telemetry arrives from fleet
≤5 minutes
Rollback Time: Automated rollback to previous stable version via blue-green deployment
Live
Incident Triage: Real-time alerting and incident management as events trigger from fleet
Business KPIs
MTTR Reduction
From 3.2 hours to 1.8 hours average incident resolution time (44% improvement)
Prevention Count
80+ failures prevented per month for 1,000-vehicle fleet
RCA Precision@1
84% accuracy on first-pass root cause identification
Cost per GB
90-99% reduction in telemetry and cloud infrastructure costs
Platform Integrations
QuantumStream is designed with a modular, cloud-agnostic architecture. Plug QS into your stack, not the other way around. Whether you run on AWS, Azure, GCP, or on-premises, QS integrates seamlessly with your existing infrastructure.
Platform Architecture
QS is built as a modular stack where every layer is swappable. Choose our opinionated defaults or bring your own infrastructure components:
Core Design Principles
- Event-first design: Capture and process only meaningful events, not continuous streams
- Cloud-agnostic: Deploy on any cloud provider or on-premises
- Open contracts: Well-defined JSON schemas for all inputs and outputs
- Modular layers: Swap components at edge, ingestion, storage, processing, and ML layers
Core Platform Layers
QS integrates with leading data infrastructure components across each layer:
Edge Layer
Technologies: CAN/CAN-FD, DDS/SOME-IP, lightweight edge agents (10-50 MB)
Process data locally on NVIDIA DRIVE Orin, TCU, or similar edge compute platforms. Real-time event detection with rolling context buffers.
Ingestion Layer
Technologies: Kafka, AWS Kinesis, Azure Event Hubs, MQTT
High-throughput streaming ingestion supporting millions of events per second with guaranteed delivery.
Storage Layer
Technologies: VictoriaMetrics (time-series), S3/Blob Storage (raw data), PostgreSQL (metadata)
Optimized storage for telemetry, incidents, and enterprise data with petabyte-scale capacity.
Processing Layer
Technologies: Spark on EKS/AKS, Flink, stream processing pipelines
Distributed data processing for batch analytics, real-time aggregations, and feature engineering.
ML Platform
Technologies: Azure ML, MLflow, custom model serving
Model training, versioning, and deployment for predictive maintenance and anomaly detection.
Analytics Layer
Technologies: Trino SQL, Grafana, custom visualization
Query engine for SQL analytics across petabyte-scale data with sub-second response times.
Partner Platforms
QS integrates with leading enterprise platforms to provide end-to-end fleet intelligence:
Databricks
Export telemetry to Delta Lake for advanced analytics. Use Databricks notebooks for custom ML model development.
Snowflake
Sync incident data and predictions to Snowflake for enterprise BI and cross-domain analytics.
AWS
Native integration with EKS, S3, Kinesis, and FleetWise for seamless AWS deployment.
Azure
Deploy on AKS with Azure Blob Storage, Event Hubs, and Azure ML for complete Azure integration.
Google Cloud
Run on GKE with Cloud Storage, Pub/Sub, and BigQuery for Google Cloud Platform deployments.
ERP Systems
Connect to SAP, Oracle ERP for part numbers, supplier data, and manufacturing context integration.
Deployment Options
Choose the deployment model that fits your security, compliance, and operational requirements:
Fully Managed SaaS
QS hosts and manages all infrastructure in our cloud. Fastest time to value with zero infrastructure management.
- Quickest deployment (2-3 weeks)
- Automatic updates and security patching
- 24/7 monitoring and support
- Multi-tenant with data isolation
Bring Your Own Cloud (BYOC)
Deploy QS in your AWS/Azure/GCP account. You control data residency and security policies, QS manages the platform.
- Data stays in your VPC/VNET
- Customer-managed encryption keys
- Custom IAM and security policies
- Deployment via Terraform/CloudFormation
Hybrid Cloud
Edge processing on-premises with selective cloud sync for analytics and ML. Ideal for bandwidth-constrained or air-gapped scenarios.
- Edge-first with cloud bursting
- Offline operation capable
- Selective data replication
- Regional cloud endpoints
On-Premises
Complete on-premises deployment for defense, critical infrastructure, or strict data residency requirements. No cloud connectivity required.
- Air-gapped operation
- Full data sovereignty
- ITAR/FedRAMP ready
- Customer-managed infrastructure
Enterprise Data Blend
QS connects vehicle telemetry with manufacturing, supply chain, and service data to provide complete traceability from component batch to field incident:
Traceability Flow
VIN → Part Number → Batch/Lot → Assembly Line → Supplier
Example Scenario: Battery voltage degradation detected on VIN YV1ABC123DEF45678
Trace: 12V battery → Part #BT-2024-Q2-5847 → Lot LOT-2024-Q2-0847 → Assembly Line A3 (Shift 2) → Supplier-A
Discovery: 23 other vehicles from same lot showing similar patterns. Issue detected 6-8 weeks earlier than traditional warranty claims would reveal.
Data Contracts
QS uses well-defined JSON contracts for all outputs, making integration straightforward:
Core Contracts
- DiagnosticFact: Core telemetry event payload from edge to cloud with signal name, value, timestamp, and context window
- Incident: Fleet incident with context, severity, triage status, and affected vehicles
- PredictionScore: Risk assessment for individual vehicles with failure probability, horizon, and confidence
- RCATrace: Causal graph output with root cause nodes, contributing factors, and counterfactual scenarios
- DeviceHealth: Device health summary with risk score, recent incidents, and maintenance recommendations
Integration Guides
Vehicle/Device Onboarding
The onboarding wizard streamlines secure device provisioning with multi-step configuration:
Step 1: VIN/Device Entry
Single device (manual entry) or bulk upload (CSV with Device ID, Model, Region)
Step 2: TLS Certificate Verification
Upload and validate device certificates with detailed cert information (issuer, expiry, CN, mTLS validation)
Step 3: Edge Agent Configuration
Select deployment profile per agent (HPC, IVI, TCU):
- Standard Profile: Balanced resource usage, 5-minute rolling buffer, threshold-based triggers
- Performance Profile: Higher resource allocation, 15-minute buffer, advanced anomaly detection
- Diagnostic Profile: Maximum context capture, continuous logging, detailed trace data
Step 4: Data Stream Configuration
CAN-FD Signal Domains (250+ signals available):
- Battery: Pack voltage, cell voltages, pack temperature, SoC, SoH, current, power
- Inverter: DC voltage, AC voltage, current, temperature, frequency, modulation index
- Thermal: Coolant temp, flow rate, pump speed, radiator fan, HVAC compressor
- Powertrain: Motor RPM, torque, power, efficiency, rotor temperature
- Chassis: Wheel speeds, brake pressure, suspension, steering angle
- HVAC: Cabin temperature, AC status, blower speed, defrost mode
Additional Configuration:
- DTC code filtering by system (Battery, Powertrain, Chassis) and severity (Critical, Warning, Info)
- DDS/SOME-IP service discovery selection for middleware-based communication
- Log stream configuration (HPC syslog, IVI logcat, TCU diagnostics)
Step 5: Review & Deploy
Configuration summary with deployment confirmation and real-time monitoring of agent deployment progress
Edge Agent Deployment
QuantumStream's edge-first architecture processes data locally, only uploading event-triggered context:
# Install edge agent on device
curl -sSL https://get.quantumstream.io/edge | bash
# Configure agent with your API key
qs-agent config --api-key YOUR_API_KEY --region us-west-2
# Define monitored signals
qs-agent add-signal --name pack_temp_C --threshold 65 --duration 10s
# Start monitoring
qs-agent start
API Integration
RESTful API for programmatic access to all platform features:
# Get fleet health status
GET /api/v1/fleet/health
# Retrieve predictions for at-risk vehicles
GET /api/v1/predictions?risk_threshold=0.75
# Fetch incident details
GET /api/v1/incidents/{incident_id}
# Generate RCA trace
POST /api/v1/rca/generate
{
"incident_id": "INC-2025-042",
"include_counterfactuals": true
}
Third-Party Integrations
JIRA
Auto-create tickets from incidents with full context including causal graphs, telemetry snapshots, and recommended actions
Slack/Teams
Real-time alerts and team notifications for critical incidents with severity-based routing
ERP Systems
Sync with SAP, Oracle ERP for part numbers, supplier batch data, and manufacturing context
Service Centers
Automated service appointment booking with predictive maintenance recommendations
Databricks
Export telemetry to Delta Lake for advanced analytics and custom ML development
Snowflake
Sync incident and prediction data for enterprise BI and cross-domain analytics
OTA Platforms
Integration with Sibros OTA or custom OTA platforms for automated firmware updates
PLM/MES Systems
Connect manufacturing execution systems for VIN-to-supplier traceability
Use Cases & Workflows
Scenario 1: Battery Overheat Investigation
Persona: Service Engineer | Time to Resolution: 18 minutes (vs. 2-4 hours traditional)
Workflow:
- Open Fleet Ops Console → observe fleet health at 89.2% (down from 92.4%)
- KPI shows 28 D-Rate incidents (up 175% from yesterday)
- Geographic map highlights Texas with red circle (85% incident rate, 92°F)
- Click Texas → filter incidents to state=TX → 48 incidents, 40 are "Battery Overheat"
- Click top incident → review 4-signal telemetry: pack_temp spiked to 92°C
- Click "View RCA" → see causal graph: High Ambient → Pack Temp → Coolant Degradation → Power Derate
- Review counterfactuals: "Raise fan curve +10%" shows -34% risk reduction
- Find 37 similar incidents, all in TX/AZ/FL, all 1pm-5pm
- Insight: Hot ambient temperature overwhelming cooling system
- Action: Deploy fan curve update to vehicles in hot states
Outcome: 34% reduction in similar failures after firmware deployment
Scenario 2: Predictive Service Scheduling
Persona: Maintenance Coordinator | Prevented: 80+ strandings/month
Workflow:
- Open Prediction page → review risk overview: 8 Critical (>75%), 22 High (50-75%)
- Focus on urgent: 2 vehicles with <1h horizon (immediate failure risk)
- Click first vehicle: VIN YV1-93A-087, 91% risk, 45-minute horizon
- Review risk factors: pack_temp_slope +38% (top contributor)
- Action recommendation: "Schedule Emergency Mobile Service"
- Click "Schedule Now" → system assigns nearest mobile tech (18 min ETA)
- Customer receives SMS: "We've detected a cooling issue. Tech dispatched to your location."
- Mobile tech performs cooling system service + firmware update
- Risk score drops from 91% to 34% (post-service validation)
Outcome: 2 strandings prevented, $5K cost avoidance (tow + emergency service + customer churn)
Scenario 3: Supplier Quality Issue Detection
Persona: QA Analyst | Impact: $1.64M cost recovery
Workflow:
- Navigate to RCA page for battery incident
- Enterprise data panel shows: Supplier "Northvolt", Batch "BATCH-2024-0815", Affected VINs: 42
- Click batch ID → navigate to Enterprise page filtered by batch
- Batch analysis: 124 total vehicles, 42 incidents (33.9% rate)
- Comparison: Other Northvolt batches average 11.2% rate → 3.0x higher failure rate
- Incident timeline: All 42 occurred within 6-8 weeks of delivery
- Incident types: 38 of 42 are "Battery Overheat" or "Cell Imbalance"
- Causal heatmap: "Cell Imbalance → Pack Temp" appears in 36 of 42 traces (86%)
- Hypothesis: BATCH-2024-0815 has manufacturing defect (cell balancing issue)
- Generate report → contact Northvolt with data
- Northvolt confirms manufacturing process anomaly → agrees to warranty replacement for all 124 vehicles
Outcome: Issue detected 6 weeks earlier, 82 proactive services scheduled, $1.64M warranty cost recovered
Platform Features
Fleet Ops Console
Zero-click understanding of fleet health in 3 seconds. Real-time dashboard with KPIs, geographic hotspots, and quick actions.
Learn more →
Predictive Maintenance
88% precision AI-powered risk scoring with 30min-48hr prediction horizons. Prevent failures before they happen.
Learn more →
Root Cause Analysis
Automated causal graphs in seconds with 84% accuracy. Reduce MTTR from 3.2h to 1.8h (44% improvement).
Learn more →
Edge Connectivity
Event-first architecture processes data locally. 90-99% telemetry cost reduction vs. continuous streaming.
Learn more →
Enterprise Integration
Link incidents to suppliers, batches, manufacturing data. Detect quality issues 6-8 weeks earlier.
Learn more →
Sensor Studio
Configure sensors, alerts, anomaly detection, and derived features. Deploy rules to fleet in <60 seconds.
Learn more →
Data & ML Studio
ML platform for algorithm development. Jupyter notebooks, MLflow, Trino SQL, Grafana, Azure ML integration.
Learn more →
QuantumStream IQ
AI assistant for natural language queries. Voice commands, incident summarization, multi-modal analysis.
Learn more →
Action Hub
Centralized command center with automated workflows, OTA updates, service scheduling, and remediation at scale.
Learn more →
Device360
Complete health history for individual devices. Incidents, predictions, service records, telemetry trends.
Learn more →
Technical Specifications
System Architecture
QuantumStream uses a distributed, edge-first architecture designed for massive scale:
Edge Layer
- Edge Agents: Lightweight software (10-50 MB) running on device CPUs
- Local Processing: Real-time signal monitoring, threshold evaluation, anomaly detection
- Buffering: 5-15 minute rolling window (configurable)
- Event Triggers: Smart upload on rule violations only
- Protocols: TLS 1.3, mTLS certificate authentication, MQTT/WebSocket
Cloud Layer
- Infrastructure: AWS (EKS), Azure (AKS), or GCP (GKE) with multi-cloud support. Deployment models include SaaS, BYOC, Hybrid, and On-Premises
- Data Ingestion: Kafka/AWS Kinesis/Azure Event Hubs for high-throughput streaming (millions of events/sec) with guaranteed delivery
- Storage: VictoriaMetrics (time-series), S3/Azure Blob/GCS (raw telemetry), PostgreSQL (metadata), supporting petabyte-scale data
- Processing: Spark on EKS/AKS for batch analytics, Flink for real-time stream processing, distributed computing across cloud regions
- ML Platform: Azure ML, MLflow for model training, versioning, and deployment. Support for custom model serving
- API Gateway: RESTful APIs with rate limiting, OAuth 2.0/SSO authentication, and comprehensive audit logging
- Query Engine: Trino SQL for interactive analytics across petabyte-scale data with sub-second response times
Analytics Layer
- Predictive Models: LSTM, Isolation Forest, XGBoost for risk scoring
- RCA Engine: Causal inference with Bayesian networks and template matching
- Anomaly Detection: LSTM autoencoders, Z-score, statistical process control
- Query Engine: Trino for SQL analytics across petabyte-scale data
Performance Metrics
Platform Capabilities
- Device Monitoring: Millions of devices simultaneously with real-time health tracking
- Data Throughput: 10+ PB daily processing capacity with horizontal scaling
- Query Performance: Sub-second response for fleet-wide queries via Trino SQL
- Prediction Refresh: Risk scores updated continuously (minutes) as new telemetry arrives
- RCA Generation: First-pass causal graphs in ~60 seconds with 84% accuracy
- Data Ingestion Latency: <500ms from edge to cloud with streaming pipelines
- Rollback Time: ≤5 minutes for automated platform rollback via blue-green deployment
- Uptime SLA: 99.9% availability (measured monthly) for SaaS deployments
Deployment Architecture Models
Four deployment models to match your security, compliance, and operational requirements:
1. Fully Managed SaaS
QS hosts and manages all infrastructure. Fastest time to value with zero infrastructure management.
- Multi-region availability (US, EU, APAC)
- Automatic scaling and load balancing
- Continuous platform updates and security patches
- 24/7 monitoring with QS on-call support
2. Bring Your Own Cloud (BYOC)
Deploy QS in your AWS/Azure/GCP account with full data residency control.
- Data stays in your VPC/VNET with customer-managed encryption keys
- Custom IAM policies and security groups
- Infrastructure-as-Code via Terraform or CloudFormation
- Shared operational responsibility (QS manages platform, you manage infrastructure)
3. Hybrid Cloud
Edge processing on-premises with selective cloud sync for analytics and ML.
- Edge-first architecture with offline operation capability
- Selective data replication to cloud for training and analytics
- Regional cloud endpoints for data residency compliance
- Ideal for bandwidth-constrained or partially connected scenarios
4. On-Premises (Air-Gapped)
Complete on-premises deployment for defense and critical infrastructure.
- No cloud connectivity required, fully self-contained
- Full data sovereignty and control
- ITAR, FedRAMP, and defense-grade compliance ready
- Customer-managed infrastructure with QS platform software
Security & Compliance
In-Transit Security
- TLS 1.3: with mTLS for vehicle-to-cloud communication
- Certificate Management: Automated rotation and revocation
- Secure Protocols: MQTT over TLS, HTTPS, WebSocket Secure
At-Rest Encryption
- AES-256 encryption: for all stored data (telemetry, incidents, predictions)
- Customer-Managed Keys: Support for AWS KMS, Azure Key Vault, GCP KMS
- Key Rotation: Automated key rotation policies
- Right to Forget: Key revocation for GDPR compliance
Access Control & Authentication
- SSO Integration: OIDC, SAML 2.0 for enterprise identity providers
- RBAC: Role-based access control with least-privilege principle
- MFA: Multi-factor authentication for sensitive operations
- Service Accounts: API keys and service principals for programmatic access
- Audit Logging: Complete audit trail of all actions, data access, and configuration changes
Compliance & Data Residency
- Data Residency: Multi-region deployment (US, EU, APAC) with data residency controls
- GDPR: Right to access, right to forget, data portability, consent management
- CCPA: California Consumer Privacy Act compliance
- SOC 2 Type II: Annual audits for security, availability, confidentiality
- ISO 27001: Information security management system certification
- ITAR Ready: Architecture designed for International Traffic in Arms Regulations
- FedRAMP Ready: Federal Risk and Authorization Management Program compliance path
Integration Matrix
Comprehensive integration points across vehicle data, enterprise systems, and cloud platforms:
Cloud Providers
- AWS: EKS (Kubernetes), S3 (storage), Kinesis (streaming), MSK (Kafka), RDS (PostgreSQL), FleetWise integration
- Azure: AKS (Kubernetes), Blob Storage, Event Hubs (streaming), Azure Database for PostgreSQL, Azure ML integration
- GCP: GKE (Kubernetes), Cloud Storage, Pub/Sub (streaming), Cloud SQL, BigQuery export
Data Platforms
- Databricks: Delta Lake export for advanced analytics and ML development
- Snowflake: Incident and prediction data sync for enterprise BI
- Apache Iceberg: Open table format for data lake interoperability
- Trino/Presto: SQL query engine for federated analytics
Enterprise Systems
- ERP Systems: SAP (OData, BAPI), Oracle ERP (REST API) for part numbers and supplier data
- PLM/MES: Manufacturing execution system integration for VIN-to-batch traceability
- Quality Systems: CSV export, REST APIs for defect tracking and quality metrics
- Service Management: ServiceNow, JIRA for incident ticketing and service workflows
Business Value & ROI
Reference fleet: 1,000 devices | Annual savings and revenue opportunities:
Telemetry Cost Reduction
$1,200/device/year
90-99% data volume reduction through edge-first architecture. Cloud costs drop from $2,000 to $20-200 per device annually.
Failure Prevention
$2,400/device/year
80% of failures predicted and prevented. Proactive maintenance eliminates costly breakdowns and customer strandings.
Warranty Reduction
$550/device/year
33% reduction through early detection and proactive service. Prevent escalation from minor issues to major failures.
MTTR Improvement
1.4 hours saved
44% faster issue resolution (3.2h → 1.8h). Automated RCA saves engineering time at $210/incident.
Downtime Prevention
$800/device/year
Reduce operational downtime through predictive scheduling and proactive interventions.
Service Efficiency
$540/device/year
Optimized service scheduling, pre-positioned parts, and batch repair efficiency gains.
Total Annual Value
$7,140
per device per year
13-35x ROI
Platform pays for itself in 2-4 weeks
Frequently Asked Questions
Deployment & Onboarding
How long does deployment take?
Pilot deployment (10-100 devices) typically takes 2-4 weeks from kickoff to production. This includes connectivity setup, edge agent deployment, data stream configuration, and initial RCA/prediction model tuning.
Full-scale deployment (1,000+ devices) takes 6-12 weeks including enterprise system integration, extensive testing, and phased rollout.
What deployment models do you support?
We support four deployment models to match your requirements:
- Fully Managed SaaS: QS hosts and manages all infrastructure (fastest time to value)
- Bring Your Own Cloud (BYOC): Deploy in your AWS/Azure/GCP account (full data residency control)
- Hybrid Cloud: Edge processing on-premises with selective cloud sync (bandwidth-constrained scenarios)
- On-Premises (Air-Gapped): Complete on-premises deployment (defense and critical infrastructure)
What hardware requirements are needed for edge agents?
Edge agents are lightweight (10-50 MB) and run on standard automotive compute platforms:
- Recommended: NVIDIA DRIVE Orin, TCU with ARM64/x86_64 CPU, 512MB RAM minimum
- Minimum: Any Linux-based compute with network connectivity and CAN/DDS access
- Storage: 1-5 GB for rolling buffer and local event storage
Platform Integrations
Can we use our existing cloud infrastructure?
Yes! QuantumStream is cloud-agnostic and designed to integrate with your existing stack. We support:
- AWS: Native integration with EKS, S3, Kinesis, MSK, and FleetWise
- Azure: Full integration with AKS, Blob Storage, Event Hubs, and Azure ML
- GCP: Support for GKE, Cloud Storage, Pub/Sub, and BigQuery
- On-Premises: Deploy on your own Kubernetes cluster or bare metal
Our philosophy: Plug QS into your stack, not the other way around.
What third-party platforms can QS integrate with?
QS integrates with leading enterprise platforms:
- Data Platforms: Databricks (Delta Lake), Snowflake, Apache Iceberg
- ERP/PLM: SAP, Oracle ERP, manufacturing execution systems (MES)
- Incident Management: JIRA, ServiceNow, PagerDuty
- Communication: Slack, Microsoft Teams for real-time alerts
- OTA Platforms: Sibros OTA, custom OTA systems for firmware updates
Do you provide APIs for custom integrations?
Yes. QS provides comprehensive RESTful APIs for all platform features:
- Fleet Health: GET /api/v1/fleet/health for real-time fleet status
- Predictions: GET /api/v1/predictions for at-risk vehicles
- Incidents: GET /api/v1/incidents for incident data
- RCA: POST /api/v1/rca/generate for causal graph generation
- Data Export: S3/Blob export APIs for bulk data access
All APIs support OAuth 2.0/SSO authentication and comprehensive audit logging.
Security & Compliance
What about data residency and compliance?
We provide multiple options for data residency and compliance:
- Multi-Region Deployment: US, EU, APAC regions available for SaaS deployments
- BYOC Model: Deploy in your own cloud account for complete data residency control
- GDPR Compliance: Right to access, right to forget, data portability, consent management
- CCPA Compliance: California Consumer Privacy Act requirements
- SOC 2 Type II: Annual third-party audits for security controls
- ISO 27001: Information security management certification
- ITAR/FedRAMP Ready: Architecture designed for defense and federal requirements
How is data encrypted?
QS implements defense-in-depth encryption:
- In Transit: TLS 1.3 with mTLS for vehicle-to-cloud communication
- At Rest: AES-256 encryption for all stored data
- Key Management: Customer-managed keys via AWS KMS, Azure Key Vault, or GCP KMS
- Key Rotation: Automated rotation policies and revocation for GDPR compliance
Performance & Scale
How much does QS reduce telemetry costs?
QS achieves 90-99% cost reduction through edge-first architecture:
- Event-First Design: Only upload data when interesting events occur (threshold violations, anomalies, pattern matches)
- Rolling Buffers: 5-15 minute context windows captured locally at the edge
- Smart Triggers: Machine learning models determine what's worth uploading
- Example: From $2M/year to $20K-100K/year for 1,000-vehicle fleet
What are the platform performance SLAs?
QS provides the following performance guarantees for SaaS deployments:
- Platform Uptime: 99.9% availability (measured monthly)
- RCA Generation: ~60 seconds for first-pass causal graphs
- Prediction Refresh: Risk scores updated continuously (minutes) as data arrives
- Data Ingestion: <500ms latency from edge to cloud
- Query Performance: Sub-second response for fleet-wide queries
- Rollback Time: ≤5 minutes for platform version rollback
Can QS scale to millions of devices?
Yes. QS is designed for massive scale:
- Device Monitoring: Millions of devices simultaneously
- Data Throughput: 10+ PB daily processing capacity
- Horizontal Scaling: Automatic scaling across cloud regions
- Event Processing: Millions of events per second via Kafka/Kinesis
Our architecture is proven at scale with automotive OEMs managing global fleets.
Business Value
What ROI can we expect from deploying QS?
For a 1,000-device fleet, typical annual value includes:
- Telemetry Cost Reduction: $1,200/device/year (90-99% data reduction)
- Failure Prevention: $2,400/device/year (80% of failures predicted)
- Warranty Reduction: $550/device/year (33% reduction through early detection)
- MTTR Improvement: 1.4 hours saved per incident (44% faster resolution)
- Downtime Prevention: $800/device/year (proactive maintenance)
- Service Efficiency: $540/device/year (optimized scheduling)
Total: $7,140/device/year with 13-35x ROI. Platform pays for itself in 2-4 weeks.
Support & Resources
Live Chat
In-app chat support for Professional and Enterprise tiers
Available 9am-6pm PT (business days)
24/7 Support
Enterprise tier customers get dedicated success manager and 24/7 phone support
Critical issue response: 2 hours
Knowledge Base
Comprehensive guides, tutorials, and troubleshooting articles
Coming soon
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